Refund policy

Return Policy
SA Workwear Hub

At SA Workwear Hub, we are committed to providing quality products and excellent service. If you are not completely satisfied with your purchase, we are here to help.

  1. Return Eligibility

Items may be returned within 7 days of delivery.

To qualify for a return:

  • The item must be unused, unworn and unwashed

  • The item must be in its original packaging

  • All tags must be attached

  • Proof of purchase is required

  1. Non-Returnable Items

The following items cannot be returned:

  • Items that have been worn, used or damaged after delivery

  • Customized or branded items

  • Clearance or sale items unless defective

  1. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.

Kindly provide:

  • Your order number

  • Clear photos of the item

We will resolve the issue as quickly as possible.

  1. Exchanges

We offer exchanges for incorrect sizes or defective items, subject to stock availability.

If the requested size is unavailable, a store credit or refund may be issued.

  1. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed within 5–10 business days. Refunds will be issued using the original payment method.

  1. Return Shipping

Customers are responsible for return shipping costs unless the item received was incorrect or defective.

We recommend using a trackable shipping service, as SA Workwear Hub cannot be held responsible for items lost during return transit.

  1. Contact Us

For return requests or assistance, please contact our customer support team with your order number and reason for return.

SA Workwear Hub reserves the right to refuse returns that do not meet the above conditions.

8. Contact Information
– Email: info@saworkwearhub.co.za

– Phone: +27 79 890 1744