Refund policy
Return Policy
SA Workwear Hub
-At SA Workwear Hub, we are committed to providing quality products and excellent service. If you are not completely satisfied with your purchase, we are here to help.
Return Eligibility
-Items may be returned within 7 days of delivery.
To qualify for a return:
-The item must be unused, unworn and unwashed
-The item must be in its original packaging
-All tags must be attached
-Proof of purchase is required
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Non-Returnable Items
The following items cannot be returned:
-Items that have been worn, used or damaged after delivery
-Customized or branded items
-Clearance or sale items unless defective
Damaged or Incorrect Items
-If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.
Kindly provide:
-Your order number
-Clear photos of the item
-We will resolve the issue as quickly as possible.
Exchanges
-We offer exchanges for incorrect sizes or defective items, subject to stock availability.
-If the requested size is unavailable, a store credit or refund may be issued.
Refunds
-Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
-Approved refunds will be processed within 5–10 business days. Refunds will be issued using the original payment method.
Return Shipping
-Customers are responsible for return shipping costs unless the item received was incorrect or defective.
-We recommend using a trackable shipping service, as SA Workwear Hub cannot be held responsible for items lost during return transit.
Contact Us
-For return requests or assistance, please contact our customer support team with your order number and reason for return.
-SA Workwear Hub reserves the right to refuse returns that do not meet the above conditions.
Contact Information
– Email: info@saworkwearhub.co.za
– Phone: +27 79 890 1744